Privacy Policy

Syncify ("we," "us," or "our") respects your privacy and is committed to protecting and securely handling your personal information. This Privacy Policy governs how we collect, use, store, and disclose information when you use the Syncify™ platform and website.

1. Scope

This Policy applies to all access and use of Syncify and our associated website. If a product‑specific privacy notice is provided at the point of data collection (e.g., onboarding), that notice will prevail over this Policy when in conflict.

2. Information We Collect

Personal Information means data that identifies or can be linked to an individual or device, such as name, email, company, job title, IP address, account credentials, usage logs, and billing information.
We collect:

• User‑provided data: when you register, request a demo, purchase, or contact support.
• Automatically collected data: via cookies, log files, analytics tokens, or usage tracking to help us improve user experience and diagnose issues.

All collection is lawful—with user consent, contractual necessity, or legitimate business interest not overridden by your rights.

3. Use of Your Information

We may use your personal information to:

• Provide and administer Syncify services and support.
• Process your orders, account setup and billing.
• Communicate product updates, support messages, or marketing (with opt‑in/opt‑out options).
• Improve the platform via analytics, usability monitoring, and performance diagnostics.

4. Cookies & Tracking

We use essential cookies required to operate our site, plus optional analytics cookies for performance and usage insights. You may control cookie preferences via your browser. These cookies do not track personal identity.

5. Sharing & Disclosure

We do not sell or trade personal information. We may disclose data to:

• Affiliates and subsidiaries for internal processing.
• Service providers such as payment or analytics vendors, under strict confidentiality and only to support Syncify.
• Legal or regulatory authorities when required to comply with laws or protect rights and safety.

6. International Transfers

Syncify may transfer and store data in jurisdictions outside your home country. For cross‑border data transfers (e.g., from EU to outside the EEA), we use standard contractual clauses or mechanisms required by law to ensure adequate protection.

7. Data Retention

We retain your information only as long as needed for the purposes it was collected or as required by applicable law. Once no longer necessary, personal data is securely deleted or anonymized.

8. Your Rights

Depending on your location, you may have rights such as:

• Accessing, correcting, or deleting your personal data.
• Withdrawing consent or objecting to processing.
• Data portability (e.g., requesting a copy in machine-readable format).
• In California: rights under CCPA/CPRA including disclosure of third‑party data sharing, opt‑out of “sales,” and non‑discrimination.

To exercise rights, please contact us through our connect form below.

9. Security

We implement reasonable administrative, technical, and physical safeguards to protect your data, including encrypted storage and access controls. While we strive to maintain secure systems, no transmission over the internet is 100% secure.

10. Children’s Privacy

Syncify is not intended for individuals under age 18. We do not knowingly collect or process personal data of children under 13. If discovered, such data will be deleted.

11. Policy Changes

We may update this Policy. If changes materially affect the way we collect, use, or share personal information, we will notify users via our website or in-product prompt. Review the version date at the top regularly.

12. Contact Information

For privacy concerns, data requests, or questions please contact us through our connect form below.